Resume

Work Experience

Booking Agent/ Brand Assistant

2018 - 2023

Manage performance contracts, scheduling, and securing deposits while building rapport with clients.
Establish a dynamic website that guarantees increase page views and generates a 30% increaseing business revenue.
Optimized checkout page by upgrading CSM software, installing merchant gateways and follow-up triggers to improve booking efficiency.
Designed company logo, contract forms, photo editing, creative projects and invoices to advertise brand awareness, resulting in a 25% increase in user clicks.
Establish company’s social media presence across Instagram, and Pinterest, while publishing videos on YouTube to engage potential clients and demonstrate music quality.

Peer Leader & Chemistry Tutor

2017 - 2019

Facilitated group peer assisting learning for +4 enrolled students in Chemistry focused on stem course disciplines while recording their participation and reporting challenges.
Collaborated with METAS Program and lead course instructors to integrate course content, course success, study skills, and learning strategies improving student grade significantly.
Became certified in principles/practices related to pedagogies, practices of effective mentorship, leadership, oral and aural communication.
Prepared weekly lesson plans, +2 workshops (90 min. sessions) incorporating knowledge, activities to assist in a learning environment, discussions, and problem-solving methodologies.

Urban Forestry & Drought Awareness Specialist

2015 - 2016

Collaborated with PG&E, San Jose City’s Transportation Department’s City Arborist properly suggest and plant street trees in Santa Clara County.
Supervised administrated tree care, replanted +200 trees, and propagated 15 gallons trees.
Fostered outreach efforts for residents and businesses, boosted stewardships and farm investment opportunities through green projects and raising drought awareness.
Accompanied and assisted Arborist in Environmental Tree Health Assessments and Street Tree Permit Inspections to prepare for an arborist certification.
Oversaw tree requests, donations, correspondence, appointments, planning logistics, and worked with project leads by assisting in neighborhood projects to increase quality control.
Consolidated +200 applications that were backlogged from 2004 to 2016 and actualized data.
Discovered discrepancies within Acorn while overseeing data entry and assembly for GIS, monthly and annual reports.
Succeeded in coordinating with Alumni Graduate to plant a tree at San Jose State University on Earth Day 2016.
Participate in a 2-week Reforestation Project in Yosemite for the Rim Fire in 2016.

Education

Environmental Science & Geography | Dual Bachelor's Degree

2020- 2022

San Francisco State University, San Francisco, CA

Coursework: Watershed Assessments & Restoration│ GIS Environmental Analysis│ Ecology│Water Management│ Biometry│ Biogeography│ Soils│Chemistry - Environmental Pollution

2010 - 2013

Scientific Inquiry & Quantitative Reasoning | Associate's Degree

San Jose City College, San Jose, CA
Competed with other Bay Area Community Colleges and represented San Jose City College as the first student to participate in NASA AMES JOB SHADOW DAY

Skills
& Expertise

Computer Skills: MS Office│ Google Suite│ Open Office Suite│ Adobe Documents│ Adobe illustrator │Acorn │ArcGIS Pro│ R studio │familiar with Phyton Juniper│
Technical Skills: Data Collection │Field Sampling│ Lab Equipment│ Surveying│ Photography
Administrative Skills: │Skype│ Zoom│ Data Entry │ Documenting│

Training & Certification

Peer Leader Training Certificate of Specialization, San Jose City College, San Jose, CA
NRF Foundation Customer Service Certificate, Work2future, San Jose, CA 2014
SERV Safe Food Handling Certificate, Work2future, San Jose, CA 2014
Customer Service Agent 101, Alaska Airlines, San Jose CA 2014

Awards

Corporation for National & Community Service Education Award - $5,730
Our City Forest Honor Award – Completion of +1700 hours of service, AmeriCorps
Outstanding Leadership Award – Peer Leader, 2017 & 2018
CUPA Conference Student Scholarship Day, 2014 – Attend HAZWOPER Training Courses